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Updated 19/06/2022
Thanks for using our products and services ("Services"). The Services are provided by Newtracs Trading Pty Ltd (ABN 15 657 804 932) ("Us", "We", "Our").
By using our Services, downloading the Newtracs app or creating a Newtracs member account, you the user ("You", "Your") are agreeing to these terms. Please read them carefully.
Additional terms may become applicable to the relevant Services, and those additional terms become part of your agreement with us if you use those Services. If we introduce additional terms that we consider to be material changes, we will use best endeavours to notify you of the additional terms. However, you should look at the terms regularly.
Newtracs allows you to view and use a variety of content, including 4WD track conditions & difficulties, a campsite database, maps, points of interest and other related information (the "Content").
By accessing, downloading, or using Newtracs or the Content, you are agreeing to:
Collectively, we refer to the Universal Terms and the Privacy Policy as the "Agreement". The Agreement is a binding contract between you and Newtracs Pty Ltd ("We"/ "Us") regarding your use of Newtracs.
Our Services are for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or Services we provide.
Don't misuse our Services. For example, don't interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by Australian law. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
Using our Services does not give you ownership of any intellectual property rights in our Services or the Content you access. You may not use Content from our Services unless you obtain permission from its owner or are otherwise permitted by law.
In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.
Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you or prevents you from obeying traffic or safety laws.
You will need a Newtracs Account in order to use some of our Services. When you register and activate a Newtracs Account, you will provide us with personal information such as your name and email address. You must ensure that this information is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy.
To protect your Newtracs Account, keep your password confidential. You are responsible for the activity that happens on or through your Newtracs Account. If you learn of any unauthorised use of your password or Newtracs Account, you must notify us immediately.
Some of our Services are free to use. Others require payment to access to the Service, or to unlock specific additional functionality. By accessing paid Services you agree to pay the relevant fees in the manner notified to you at the time of purchase.
You must pay any applicable charges and third party fees associated with any transaction (including mobile carrier fees, data plan charges, ISP charges, and credit card fees).
We do not normally give refunds if you simply change your mind or make a wrong decision. If you consider your goods faulty, please contact our support teams at support@newtracs.com within seven (7) days of purchase.
Occasionally, we may offer coupon codes to discount our fees for a limited time. Unless stated elsewhere, all coupon codes:
Newtracs' Privacy Policy explains how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Newtracs can use such data in accordance with our Privacy Policy.
Some of our Services allow you to upload, submit, store, send or receive content (Your Content). Other than where specified below, you retain ownership of Your Content. In short, what belongs to you stays yours.
By agreeing to these terms, you give Newtracs (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute Your Content for any purpose. This licence continues even if you stop using our Services.
By agreeing to these terms, you agree to share your location data and vehicle details as requested during sign-up and collected by the app for applicable geographic areas. Location data collected by Newtracs when you use our services is owned by Newtracs and you agree that Newtracs may use such data for any purpose, including commercial purposes.
Newtracs gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by Newtracs as part of the Services. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software.
When using our Services, you must not:
We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether. You can stop using our Services at any time. Newtracs may also stop providing Services to you or add or create new limits to our Services at any time.
We provide our Services using a commercially reasonable level of skill and care. Newtracs does not represent or warrant that your vehicle will be able to travel on a particular 4WD track even if your vehicle appears to be suitable for that 4WD track.
When you use Newtracs's map data, track conditions and difficulty, traffic, campsite database, and other Content, you may find that actual conditions differ from the map results and Content, so exercise your independent judgment and use Newtracs at your own risk. You are responsible at all times for your conduct and its consequences.
IN AUSTRALIA, OUR GOODS AND SERVICES COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER LAW. NOTHING IN THESE TERMS PURPORTS TO MODIFY OR EXCLUDE THE CONDITIONS, WARRANTIES AND UNDERTAKINGS UNDER THE AUSTRALIAN COMPETITION AND CONSUMER ACT.
WHEN PERMITTED BY LAW, NEWTRACS PTY LTD, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF NEWTRACS PTY LTD IS LIMITED TO, AT OUR ELECTION, PROVIDING THE SERVICES TO YOU AGAIN, OR PAYING YOU THE COST OF HAVING THE SERVICES PROVIDED TO YOU AGAIN.
This Universal Agreement is governed by the laws of Victoria and the parties submit to the jurisdiction of the courts exercising jurisdiction in Victoria.
We may modify these terms or any additional terms that apply to a Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.
These terms control the relationship between Newtracs and you. They do not create any third party beneficiary rights. If you do not comply with these terms, and we don't take action right away, this doesn't mean that we are giving up any rights.
Last Updated: 03/03/2026
This New Zealand Addendum ("NZ Addendum") applies only to users located in New Zealand or accessing the Services within New Zealand. In the event of any inconsistency between this NZ Addendum and the main Terms of Service, this NZ Addendum prevails.
The Agreement is governed by and construed in accordance with the laws of New Zealand. Nothing in the Agreement excludes, restricts, or modifies any rights or remedies you may have under the Consumer Guarantees Act 1993 (NZ).
The Services provide digital navigation, mapping, trip planning, and related information for recreational and off-road use only. Maps, track data, obstacle information, and related content may be incomplete, inaccurate, or out of date. You are solely responsible for assessing safety conditions and complying with all applicable laws.