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In this Privacy Policy, 'us' 'we' or 'our' means Newtracs Trading Pty Ltd (ABN 15 657 804 932). We are committed to respecting your privacy.
Our Privacy Policy sets out how we collect, use, store and disclose your personal information. By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.
We may collect the following types of personal information:
We may collect this information when you:
We may collect, hold, use and disclose your personal information for the following purposes:
We and/or our carefully selected business partners may send you direct marketing communications about our services and products. You may opt-out of receiving marketing materials from us by contacting us or by using the opt-out facilities provided (e.g. an unsubscribe link).
You can request for your account to be deleted via our iOS or Android app. Navigate to Profile > Settings > Edit Profile > Delete Account and follow the prompts. Note that it may take up to 7 days to action this. This process will delete all personal information and remove you from all email marketing lists.
We may disclose personal information to:
We may disclose personal information outside of Australia to third party cloud storage providers located in the United States. When you provide your personal information to us, you consent to the disclosure of your information outside of Australia.
We may use 'cookies' or other similar tracking technologies on our website. Cookies are small files that store information on your computer or device. You can disable cookies through your internet browser but our websites may not work as intended if you do so.
We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. We use SSL encryption, password protection, and limit access to information on a need-to-know basis. However, we cannot guarantee the security of your personal information.
You can access the personal information we hold about you by contacting us. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us. We will acknowledge your complaint and respond within a reasonable period of time.
For further information about our Privacy Policy or practices, please contact us:
The Privacy Officer
Email: privacy@newtracs.com.au
Newtracs Trading Pty Ltd, PO Box 352, Moonee Ponds VIC 3039
Effective: 11/07/2023
Last updated: 03/03/2026
This NZ Addendum applies only to users located in New Zealand. Newtracs will collect, use, store, and disclose personal information in accordance with the Information Privacy Principles set out in the Privacy Act 2020 (NZ).
You have the right to request access to personal information held about you and to request correction of inaccurate or incomplete personal information. In the event of a notifiable privacy breach, Newtracs will comply with its obligations under the Privacy Act 2020.
If you have a complaint regarding the handling of your personal information, please contact us first. You also have the right to make a complaint to the Office of the Privacy Commissioner (New Zealand).